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Upgraded from iPhone5 to iPhone7 - where's my 4g LTE Advanced? (32746)
gbd3
Member

Just upgraded from iPhone5 to iPhone 7 expecting 4G LTE Advanced speed improvements.

Where is it?  We are just NE of Orlando - 32746.

iPhone7+ on order to replace iPhone6+ expecting sharp increase in service speeds.

Am I going to be misled on this too?

Data test today -- iPhone6+

LTE - ping 44, download 9.3 mbps, upload 3.1 mbps

WiFi - ping 22, download 153 mbps, upload 17 mbps.

Where is an honest map on availability of 4G LTE Advanced.

The red sections on the Verizon map are misleading, I sense.

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Re: Upgraded from iPhone5 to iPhone7 - where's my 4g LTE Advanced? (32746)
gbd3
Member

A possible solution:

Verizon rep had me go to Cellular in settings, then to Cellular Data Options.

Then to Roaming.

In Roaming turn on Voice Roaming, Data Roaming, and finally turn on International CDMA.

Then TURN OFF the phone and restart.

Voila, the Tested speeds on Data on the iPhone 7 magically increase.

Didn't help on my iPhone 6 Plus but did work on an iPhone 7.

Maybe the promised improvement in 4G LTE advanced is really there.

I'm waiting for my new iPhone 7 Plus to see for sure.

But this was an outstanding tip - learned it on a 611 call !!

Keep Smiling.

View solution in original post

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Re: Upgraded from iPhone5 to iPhone7 - where's my 4g LTE Advanced? (32746)
vzw_customer_support
Customer Support

gbd3 excellent service you can rely on is our goal. What zip code are you in? Is this happening inside and outside? Does it only happen in this area? We look forward to your response.

RosanneM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Upgraded from iPhone5 to iPhone7 - where's my 4g LTE Advanced? (32746)
mkclark083108
Member

I have the same issue.  Living outside of DC in Virginia, we are well within the LTE Advanced scope.  I upgraded from the 6 Plus to a 7 Plus in September.  If anything, my service has been worse and I have been consistently looking service over a whole city area of Springfield, VA.  My phone would indicated that i have NO SERVICE, had to restart phone for it to pick up. 

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Re: Upgraded from iPhone5 to iPhone7 - where's my 4g LTE Advanced? (32746)
Weth
Sr. Leader

gbd3 wrote:

Just upgraded from iPhone5 to iPhone 7 expecting 4G LTE Advanced speed improvements.

Where is it? We are just NE of Orlando - 32746.

iPhone7+ on order to replace iPhone6+ expecting sharp increase in service speeds.

Am I going to be misled on this too?

Data test today -- iPhone6+

LTE - ping 44, download 9.3 mbps, upload 3.1 mbps

WiFi - ping 22, download 153 mbps, upload 17 mbps.

Where is an honest map on availability of 4G LTE Advanced.

The red sections on the Verizon map are misleading, I sense.

You are complaining about 9.3 Mbps down and 3.1 Mbps up is slowing you down? What are you doing on the phone where that speed is the limiting step? That is plenty to stream HD video.  Going from iPhone 6+ to iPhone 7 is not going to change your speed at all I suspect.

Speed is dependent on signal strength, number of concurrent users in the area, how much data those users are using, and the tower back-haul (tower connection to the Internet).

Did you try the crowd sourcing sites of sensorly.com or opensignal.com to see what others are getting in your area. These are based on actual real people connections and not an estimation based on signal strength formulas and estimates that you see on the Verizon map.

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Re: Upgraded from iPhone5 to iPhone7 - where's my 4g LTE Advanced? (32746)
gbd3
Member

A possible solution:

Verizon rep had me go to Cellular in settings, then to Cellular Data Options.

Then to Roaming.

In Roaming turn on Voice Roaming, Data Roaming, and finally turn on International CDMA.

Then TURN OFF the phone and restart.

Voila, the Tested speeds on Data on the iPhone 7 magically increase.

Didn't help on my iPhone 6 Plus but did work on an iPhone 7.

Maybe the promised improvement in 4G LTE advanced is really there.

I'm waiting for my new iPhone 7 Plus to see for sure.

But this was an outstanding tip - learned it on a 611 call !!

Keep Smiling.

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Re: Upgraded from iPhone5 to iPhone7 - where's my 4g LTE Advanced? (32746)
Weth
Sr. Leader

Interesting. I always have data and voice roaming on anyway. With International CDMA, remember to turn that off if you go to a country that has legacy CDMA anywhere. Most of the CDMA is turned off around the world, but I have had problems in Mexico and Canada with International CDMA on, I had to turn it off in those countries.

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Re: Upgraded from iPhone5 to iPhone7 - where's my 4g LTE Advanced? (32746)
lasinah_vzw
Verizon Employee

mkclark083108, we don't want you to have any remorse about upgrading to that new iPhone 7. Did you recently update the software on your phone? Software Update: Apple iPhone 7 | Verizon Wireless

Lasina_VZW

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