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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Yes, that is correct. I spent two hours with Verison customer service chat trying to figure out why my download speeds where 1 to 2 mbps and my upload is close to 10. Their solution was that I would benifit from a network extender. Yes, a network extender for the router literally sitting in the room next to me 18ft away. .... :smh:
Verizon HomeFusion setup (I guess they call it just LTE now). Paying $120 a month for what was suppose to be 14-16mbps. Instead we see 1 to 3mbps. I do get excited when it hits almost 5 which happens sometimes in Janurary.
Oh, and yes, I have turned it off and back on again. And reset everything to default. (This took a half hour to explain to CS) By the time I got transfered to "Teir 3 Tech Support", the tech said he re-synched my router with the tower, but would take a few hours to process. Next day, magic! I was up to 10mbps download. It was awesome, till the day after that and it dropped back down to 2.5. I guess I lost my synch?(Surely I wasn't deprioritized that quickly, right....)
So what do I do when my hardware is failing me and Verizon Customer Support is not customer supporting?
You do realize you have a niche product and CS is mainly billing, right?
@glitchedpixel wrote:You do realize you have a niche product and CS is mainly billing, right?
All too well......