Verizon Internet Doesn't Work During Power Outage
pjain10
Newbie

I recently ported to Verizon and frustrated to see Verizon internet doesn't work at all during a power outage. The whole point of the Verizon cellular data is so I could use it when not on Wi-Fi. Verizon's internet isn't just slow, it doesn't work at all during a power outage. Such a poor service and very disappointed.

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Re: Verizon Internet Doesn't Work During Power Outage
Ann154
Community Leader
Community Leader

If the tower and equipment associated with the tower doesn't have a backup power supply, the cellular network will not work.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Verizon Internet Doesn't Work During Power Outage
vzw_customer_support
Customer Service Rep

Our goal is to provide you the best experience. Please allow us the opportunity to provide you with the help you deserve. To get started please share with us your zip code and send us a private message to better assist you.

 

 

>Arturo

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