Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Verizon Issues with iPhones in Columbus, OH
slbabcock
Member

Having trouble today with all of our family iphones. Dropped calls, one-way or no voice issues, volume changes, disconnect when phone is answered! I went into Verizon store, and they said more than 30 customers had been in today for same issues. They reset network settings and put in new SIM card. No improvement!  Help!

Labels (1)
0 Likes
Re: Verizon Issues with iPhones in Columbus, OH
vzw_customer_support
Customer Support

Thank you for reaching out to us. We certainly do not want to see that you are having these troubles. Can you provide me with your ZIP Code?

NicoleT_VZW

Follow us on TWITTER @VZWSupport
If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes
Re: Verizon Issues with iPhones in Columbus, OH
slbabcock
Member

43147

On Sat, Apr 29, 2017 at 11:14 PM, vzw_customer_support <

0 Likes
Re: Verizon Issues with iPhones in Columbus, OH
vzw_customer_support
Customer Support

Slbabcock, you have taken some great steps to ensure that you are back online. While we are not seeing any reported issues in the area, obviously something is happening with your phones. Have there been any recently added apps, games or software? Does this happen at one specific location or everywhere you travel?

LorenB_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes