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Verizon denied throttling my speed but I know they did? I have unlimited data and only used like 7 GB, the last 5 days of my cycle, my internet LTE is avg .20 Mbps. I've called but they denied it. Asking me to do a factory reset which I denied because I put in another sims card at the VZ store and it works just fine , suddenly today my new cycle begins and getting 30Mbps on the same spot that I've been testing. What can I do?
BTW, here is my evident:
FYI, I was about 7.7GB when the throttle started.