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Very slow 4G speeds
mariol90
Member

I've had the Thunderbolt for almost 3 months, and my data speeds were normal on both 3G and 4G up until nearly a month ago. Now I'm getting this:

LTE, local server: http://speedtest.net/android/60929916.png
3G, same server: http://speedtest.net/android/60930249.png

LTE, 500mi away: http://speedtest.net/android/60930796.png
3G, same server: http://speedtest.net/android/60930373.png


(not quite sure how to embed images here)

Our area (airport and some surrounding areas) has had  LTE since December. I've completely reset my phone so I don't think that's the problem, but it's possible. Websites are very slow to load, any updates download slowly, and pandora has issues streaming, so it's not just the speed test.

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Re: Very slow 4G speeds
willzzz99
Novice

You are MOST LIKELY at the edge of a cell site.

 

Here's a good test: Drive near a cell site and test again.

 

See if you have full 4G speeds 5Mbit+.

 

If yes that's your problem which won't be solved until VZW builds more 4G towers which takes time because every single 4G tower requires fiber back-haul.

View solution in original post

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Re: Very slow 4G speeds
Neander
Novice

Those numbers (at least the LTE anyway)  are pretty shabby.  They ought to be ashamed to call it 4G.

 

BTW: I've found you have to save each image on your drive first,  then upload.   I've learned it takes png files OK but not gif's.

Re: Very slow 4G speeds
Ann154
Expert
Expert
You have to reach a certain contributor rank level before the ability to add images to posts is granted.
http://community.vzw.com/t5/Announcements/Verizon-Community-Ranking-System/td-p/21291

I tried to view the linked images and got an error on three of the four links.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Very slow 4G speeds
deloswilbur
Member

That's not terribly wrong for Verizon 4G, what you seeing is their problem were data packets start getting lost during transfer, it's a problem they have had since December.  Pings still go through so some data registers but for the most part you are hung.  Disconnect and reconnect after a few reboots and you will be fine...for a few minutes to a few hours. Welcome to Verizon

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Re: Very slow 4G speeds
willzzz99
Novice

You are MOST LIKELY at the edge of a cell site.

 

Here's a good test: Drive near a cell site and test again.

 

See if you have full 4G speeds 5Mbit+.

 

If yes that's your problem which won't be solved until VZW builds more 4G towers which takes time because every single 4G tower requires fiber back-haul.

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Re: Very slow 4G speeds
mariol90
Member

Ann154: the links didn't get posted properly, if you copy/paste the links into a web browser they load properly.

deloswilbur: that makes some sense, but i've rebooted my phone plenty of times in the past month (I believe it's actually been one month now) and I'm still getting the same results. also I just went to Orlando, FL for the day and my speeds are fine there. I get 11-25 mbit/sec down and 3-9 mbit/sec up, so it's definitely a problem in my area (Fort Myers, FL).
 
willzzz99: My home is at the edge of a cell site, but when I drive to and from school/work I can test it on the way, where there is decent LTE coverage, but I get the same exact results. The thing is everything was working fine up until a month or so ago, so something happened here.

here are two tests, first is in orlando, second is in fort myers, both on LTE using atlanta, GA server:
http://www.speedtest.net/android/61306669.png
http://www.speedtest.net/android/61455456.png
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Re: Very slow 4G speeds
Ed1956
Member

when you had low speeds it still showing 4G?  my only show 3G...will go to town tomorrow and check if will change to 4G......Ijust got it last Friday.

 

BTW, I found out why mey network was dropping, it come wiht Juice Defender installed and that was disabling the network, had to reboot everytime I want the network . DO NOT install Juice Defender on Samsung Charge!

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Re: Very slow 4G speeds
mariol90
Member

yep it still showed 4G.

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Re: Very slow 4G speeds
deloswilbur
Member

Just out of curiousity how do you find a Cell site?  I am wondering where my tower is as I also am at the edge of 4G coverage.   That might explain much of my problems, but when I ask they say I am close enough it shouldn't.  If they just said yeah, that's the problem I would be fine with it. 

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Re: Very slow 4G speeds
Ann154
Expert
Expert
I'm sure there are others, but this is one that I have used in the past.

http://www.antennasearch.com/

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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