Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Was Verizon hacked??
EdinTN
Member

being 3 weeks with very bad service in my area, used to get 4G LTE and now keep showing 3G or 1x....which is less than 2G

 

Of course, the bills just getting higher while the service is getting poor

0 Likes
Re: Was Verizon hacked??
vzw_customer_support
Customer Support

Our customer's service concerns are always our top priority. I'd be disappointed too if I were experiencing service issues for the past three weeks. We apologize for your inconvenience and we're here to help get this resolved. 

 

Is this happening while you're indoors, outdoors, or both? Have there been any recent changes with your device? (e.g., software update, new apps downloaded, recent SIM Card change, etc.).  

 

This is a very urgent matter and our entire team is at your service. Can you provide our team with the city's name and state that you're in and the nearest intersection where you're located so that we can review the area? (Not your exact home or work address please). - RobertC_VZW

0 Likes