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Whats wrong with the Network?
Yorktown301
Newbie
‎12-26-2012 07:43 PM

What is wrong with the network? for about two days now i havent had 3g or 4g on my phone (droid razr maxx) just out of the blue it goes off my phone and hasnt come back. Does anyone know what happend?

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Re: Whats wrong with the Network?
vzw_customer_support
Customer Service Rep
‎01-13-2013 06:24 AM

Yorktown301, that's very strange, but I'm here to figure this out! Are you still having problems connecting to 3G or 4G? Let's first verify that no settings on the phone were changed. Go to Settings, More, Mobile networks, Network Mode. Ensure LTE/CDMA is selected. Go back to Settings, Data usage and make sure Mobile Data is on. If still no change, remove both your battery and SIM card for about 30 seconds. If you're still having problems, let me know what zip code you're located in.

MarquiaF_VZW
Follow us on Twitter @VZWSupport

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