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I am living in an area in Texas where I get great 4G coverage, but that is the only service I receive. My husband travels and is constantly in areas where there is no coverage at all. When is Verizon going to increase their coverage so they are everywhere?
Also, I need additional services, but they are not offered by Verizon in my area? Why do I have 4G coverage, but cannot get FIOS for home or any business services?
If not resolved by the time my contract ends you may lose a long time customer who moved here from AZ where service was excellent.
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FIOS is offered by Verizon not Verizon Wireless. Verizon Wireless doesn't provide landline internet service.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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Thank you Ann, but that does not explain why I am currently out of touch with my husband who has 0 service with his cell phone. We both have the same phones and if he had an AT&T phone he would have coverage. If Verizon Wireless doesn't step up and increase their coverage we may move to AT&T so we have coverage within our entire state.
It was my belief that Verizon Wireless was owned by Verizon the wireless just being one of many services they offer. When I call for assistance I am speaking with Verizon, not just Verizon Wireless. When I want help for my phone in person I go to a Verizon store, not a Verizon Wireless store. So to me, they are one and the same. It is the same with AT&T. It is bad enough AT&T is the only internet service I can get, but it looks like I will be going to AT&T for the complete package if something is not done soon about Verizon's lack of coverage in Texas.