When is Verizon going to add coverage where they currently have no service?

[LinJea]

I am living in an area in Texas where I get great 4G coverage, but that is the only service I receive.  My husband travels and is constantly in areas where there is no coverage at all.  When is Verizon going to increase their coverage so they are everywhere?

Also, I need additional services, but they are not offered by Verizon in my area?  Why do I have 4G coverage, but cannot get FIOS for home or any business services?

If not resolved by the time my contract ends you may lose a long time customer who moved here from AZ where service was excellent.

[Ann154]

FIOS is offered by Verizon not Verizon Wireless. Verizon Wireless doesn't provide landline internet service.

[LinJea]

Thank you Ann, but that does not explain why I am currently out of touch with my husband who has 0 service with his cell phone.  We both have the same phones and if he had an AT&T phone he would have coverage.  If Verizon Wireless doesn't step up and increase their coverage we may move to AT&T so we have coverage within our entire state.

It was my belief that Verizon Wireless was owned by Verizon the wireless just being one of many services they offer.  When I call for assistance I am speaking with Verizon, not just Verizon Wireless.  When I want help for my phone in person I go to a Verizon store, not a Verizon Wireless store.  So to me, they are one and the same.  It is the same with AT&T.  It is bad enough AT&T is the only internet service I can get, but it looks like I will be going to AT&T for the complete package if something is not done soon about Verizon's lack of coverage in Texas.