Where do i report slow data?
COMMANDER2001
Newbie

It is pretty slow where I am

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Hessman123
Enthusiast - Level 1

I am down in LaHarpe Kansas.  My data rates are constantly under 2MB in this area.  It seems to be related to the tower that is just north of LaHarpe KS as if I travel to Humboldt KS I always get 30MB down.  This has been doing this for the last few months.  Can somebody please fix this tower so that I can actually use my phone for data use.  I can make calls but don't understand why I pay for premium data when I am getting 1X speeds. 826ED996-F9D9-4FC2-9749-4843B0559ED6.png

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William949
Newbie

I have been needing to report slow data for over a year. It’s beyond ridiculous how much I pay to only receive speeds less than 1mbps most of the time. Please fix this. 
Moultrie Ga. 31768. 
It’s always inside the city, not the county. 

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KH-OrnEsh
Moderator Emeritus

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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vzw_customer_support
Customer Service Rep

I see William949, I do apologize for the slow speeds that you mentioned that you have been receiving. I see William949, I do apologize for the slow speeds that you mentioned that you have been receiving. This is never the experience we want for you to have. Can you please run a speed test for us to see exactly what speeds you are receiving in the location that you mentioned you are having this trouble in? Please click speedtest.net and send us the results of the tests.

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