Why Can't I Get Wi-Fi Even When I Am Next To My Router?

[Shellcat]

I am having an issue. I am literally 2ft away from my router and it will only give me 2 bars. I am fed up. I listen to Pandora in my store and of course with the poor service that isn't possible either.

[vzw_customer_support]

Hello Shellcat,

I'm so sorry to learn about the issue with your Wifi connection, when you're so close to your router. When did this begin and what model phone do you have? Did you ever get full bars of signal when you're that close to the router?

ChristinaB_VZW

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