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Why Can't I Get Wi-Fi Even When I Am Next To My Router?
Shellcat
Newbie

I am having an issue. I am literally 2ft away from my router and it will only give me 2 bars. I am fed up. I listen to Pandora in my store and of course with the poor service that isn't possible either.

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Re: Why Can't I Get Wi-Fi Even When I Am Next To My Router?
vzw_customer_support
Customer Support

Hello Shellcat,

I'm so sorry to learn about the issue with your Wifi connection, when you're so close to your router. When did this begin and what model phone do you have? Did you ever get full bars of signal when you're that close to the router?

ChristinaB_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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