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Why Don't I Have 4G LTE On My Device?
OLIVERMOM
Member

I have no 4G LTE. Im in 25443. Hubby and sons have it. I have updated the phone, checked for more updates, and have checked all of my settings. Just not working. No 4G light. Please help.

Live in 25443. Have Samsung Galaxy S7. This is the 2nd time my 4G has stopped working. I have already checked for updates. Not sure if there is another solution.

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Re: Why Don't I Have 4G LTE On My Device?
vzw_customer_support
Customer Support

Having reliable service is a must, OLIVERMOM. It is concerning to hear that everyone else is not having issues. Lets get to work on this. When did this issue first start? What happens when you try to browse the web? Calls/text working okay?

JosephE_VZW
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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!