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My 4G data speed has been dropping consistently declining for some time now. I was previously getting 8+ Mbps and I am currently at ~3. As a long time Verizon customer, I used to be able to say I never had any service issues, but now, I barely get 2 bars of 3G at the office, and never get the speed I would get even a year ago. I have not moved, and am currently using the Samsung Galaxy S 6. My last phone was the Samsung Galaxy S 4. Why is my 4G speed consistently getting slower and slower?
My zip code is 60108. I see no difference indoors or out. As far as recent changes, other than the progressive android updates, I have not had any major changes. This is not a sudden change, more of something that i have realized over the course of a couple of months. There was a Verizon tower located less than a mile from my home for the longest time, and now that tower is no longer a Verizon tower, or it is not listed as Verizon. It is very disappointing going from full service 90% of the time, now down to 1 or 2 bars 90% of the time.
The service improves at some locations. I am wondering if Verizon sold a number of towers in my area in the deal with American Tower. I still get service, just no where near the quality I received in the past.
Also, all phones on my plan are experiencing the same issues.
I am in zip code 60108. I personally use a Samsung galaxy s 6. I also have
a galaxy s 5 and a note 3 on my plan which are all experiencing the same
issue. It does not matter if I am indoors or out. My service is extremely
low. Indoors, most of the time I have a couple of bars of 3g but sometimes
I have absolutely no service. Outdoors I generally get a maximum of 3 bars
of 4G.
On May 27, 2015 4:59 PM, "Verizon Wireless Customer Support" <
My problem is outdoors also. I have never had any issues with verizon
signal in my home. And the maximum of 3 bars while outdoors is 3 bars on a
rare occasion. My average speed is 3Mbps. Until recently I had 5 bars 95%
of the time regardless of being indoors or out. I can barely hold a phone
call and I can never browse the Web or play a game online using my phone
anymore.
On May 27, 2015 6:06 PM, "Verizon Wireless Customer Support" <