Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Why am i using 1x data instead of lte
STERAM74
Member

This week my phone has been acting up and where im used  to seeing LTE there is now a 1x and I cannot use the internet unless im connected to wifi.

Labels (1)
0 Likes
Re: Why am i using 1x data instead of lte
Weth
Sr. Leader

What have you done so far? 1st step is to reboot the phone.

0 Likes
Re: Why am i using 1x data instead of lte
markp_vzw
Verizon Employee

STERAM74, data is an important part of your smartphone. Let’s make sure we get you back to 4G LTE speeds. What zip code are you in? Are there any other Verizon users with the same issue as you? Do you get 4G LTE in any other area?

MarkP_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes