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Why does coverage switch to 3G in some areas and then move to 4G?
MindDrive
Member

I am having this problem too in Seattle, and I see it hasn't been fixed in 1½ years.  I have to either reboot or wait several minutes for 4G coverage to come back.  This happened with at least 3 different SIM cards.  Please make sure troubleshooting this problem is still on the table.

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Re: Why does coverage switch to 3G in some areas and then move to 4G?
vzw_customer_support
Customer Support

Let’s get a better connection for your phone MindDrive. We’ll start off with a few questions. What zipcode are you having the trouble in? What make/model phones are affected?


StevenM_VZW
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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Why does coverage switch to 3G in some areas and then move to 4G?
MindDrive
Member

Zip code 98134.  Definitely good coverage here.  But when I use the elevator to leave work, it understandably drops to 3G coverage, then takes several minutes or a restart (or evidently cycling in and out of airplane mode) before restoring 4G coverage.

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