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dawnnorman, let's speed things up. No issues reported in Michigan at this time. Your device is designed to retrieve signal from the best tower in your area. As a result, it's normal for signal to fluctuate. Are you able to place calls, text message or access data on your device when you have 3G signal? Which make/model phone do you have?
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Woah...I was dumbfounded by your response Verizon. I've been calling, posting on verizon Fb page on and off many many times over last month, on how horrible my 4g is! I get the same answers..try this try that. But yet nothing fixing it. I have 2 dots for 4g WHEN it's not in 3G which is most common. I even will get the 1x. If I watch little video on Fb it pauses and has to catch up. I've spoke w friends, which have verizon and they've said there's is not working like before. I'm in 48444 Imlay city Michigan. Which from what verizon says is a great 4g area.
I've been calling and posting to verizon Fb page over the past month on my 4g issues. I'm in 3G most of the time and 4g I only have 2 dots typically. Lol right at this moment I have 1.. I can't believe verizon said no reports in Michigan! Ha! I live in Imlay city, which is about 2 hours north of Detroit. Supposedly in a great 4g area. My friends are having connection issues too. Even those that aren't in Michigan