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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Why has LTE Advanced just brought slower speeds?
dja2k
Enthusiast

For the past years when I got Verizon, I joined cause they had the 1st 4G LTE in town.  I would get speedtests of 50 Mbps or greater back then and today I only get 15 Mbps at most.  Why has Verizon degraded 4G LTE speed ever since they started this LTE Advanced stuff?  I am in Texas by the way.

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Re: Why has LTE Advanced just brought slower speeds?
vzw_customer_support
Customer Support

We are dedicated to keeping you at top speed where you need it most. I can confirm the speeds seen are within the range that LTE supports. Are the slower speeds primarily happening indoors? May I have the zip code to review the area?

YaleK_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Why has LTE Advanced just brought slower speeds?
dja2k
Enthusiast

Hi thank you for the reply, my zip code is 78045 and the speedtest is outdoors.  If I go closer to the boarder probably zip code 78040, I get like 5X the LTE speed where I used to get that same speed at Home.

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Re: Why has LTE Advanced just brought slower speeds?
vzw_customer_support
Customer Support

Thank you for that information. We do not see any known issues in your area. What kind of device do you have? Do you also have issues with Calls and Text Messages? Is your device up to date with the latest software version?

YeseniaV_VZW

Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Why has LTE Advanced just brought slower speeds?
dja2k
Enthusiast

I have a Samsung S8+ with the latest firmware. 

Just for your information, I am a computer tech and what I am trying to make you acknowledge is the the Verizon LTE speed for data is low compared to other spots in my city.

For instance right now I am barely getting 2 Mbps down.  It seems like my data is being trotthled down.

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Re: Why has LTE Advanced just brought slower speeds?
vzw_customer_support
Customer Support

dja2k, we definitely understand the importance of having the speeds you're used to having. The additional information is helpful. We want to determine if this is a network or device issue. Has anything changed since you noticed the speed reduction, like a new app, software update, or plan change? Can you confirm that there's no issue with calls or text? Are other customers having similar or the same issue?

La’SindaT_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Why has LTE Advanced just brought slower speeds?
dja2k
Enthusiast

No drop calls or problems with text.  As you know we have access to Hotspot which I shared to my laptop sometimes and well if I am downloading something, is where I can tell the speed is not as it was some years ago.  My dad has an iphone and his speed here at home are lousy too.  What changed in my area the past year for Verizon?  If I travel more south on IH-35, I get 30+ MB which is more reasonable. 

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Re: Why has LTE Advanced just brought slower speeds?
vzw_customer_support
Customer Support

Yikes, we definitely want you to have the speeds. Since more than one person is having this issue, we will need to submit a network ticket. I will be sending you a private message so we can get started.

ZangY_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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