Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Why has our area had such weak coverage?
SCPalmetto
Member

Hello the coverage in Seneca, SC has been poor for some time now (the past year). Has anything changed with towers in this area - zip 29672? I can't even get 4G LTE in some areas.

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: poor coverage - 29672
vzw_customer_support
Customer Support

Thanks for the information SCPalmetto. We can process a trouble-ticket for the area to further investigate your issues. You can either send us a private message hear or call us at 1-800-922-0204.



KinquanaHaVZW_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

0 Likes
Re: poor coverage - 29672
vzw_customer_support
Customer Support

I know its frustrating to have service issues SCPalmetto. We are here to help ensure you have the best service in the nation. What phone do you have. Do you have other lines on your account that are also having issues with service? Are issues only inside or outside?



KinquanaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �CorrectAnswer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: poor coverage - 29672
SCPalmetto
Member

Samsung Galaxy 4, Samsung Galaxy 5, iPhone 6. Inside and outside and many places in town.  Not related to phone.  Used to have great coverage here but has declined considerably for all Verizon users on our account over the past year.  Heard Verizon lost a tower near here. 

Thank you. 

0 Likes
Re: poor coverage - 29672
vzw_customer_support
Customer Support

Thanks for all the details SCPalmetto. ARe all the phone up to date with their software?  Have we provided any trouble-shooting on the phone or processed a trouble-ticket?



KinqVZWaHH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: poor coverage - 29672
SCPalmetto
Member

They are all up to date it's not the phones. 

Sent from my Verizon Wireless 4G LTE smartphone

0 Likes
Re: poor coverage - 29672
vzw_customer_support
Customer Support

Thanks for the information SCPalmetto. We can process a trouble-ticket for the area to further investigate your issues. You can either send us a private message hear or call us at 1-800-922-0204.



KinquanaHaVZW_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes