Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Why is 4G LTE home internet not available at my location?
ELECTROUBLESHOOTER

I good good cell reception but Verizon says 4G LTE isn't available there. I talked to Chat and they said they didn't know why.  ???

0 Likes
Re: Why is 4G LTE home internet not available at my location?
vzw_customer_support
Customer Support

It's important that we are getting you connected to reliable services. What city and state are you currently located in? *Gen

0 Likes
Re: Why is 4G LTE home internet not available at my location?
ELECTROUBLESHOOTER

Denison TX 75020

 

Thanks

0 Likes
Re: Why is 4G LTE home internet not available at my location?
vzw_customer_support
Customer Support

LTE Home Internet eligibility is based on a number of factors, such as the capacity of our cell sites and the network that connects them, the signal strength that is available, and the number of sites and channels that are accessible at each location. Eligibility can change from month to month, so you might want to check back occasionally to see if your address is eligible to start service.

 

*Peter

0 Likes
Re: Why is 4G LTE home internet not available at my location?
Lordthor2001
Member

I think it's also a matter of if they leased that area's infrastructure to Comcast/Xfinity. There's a news story on the internet about it. My town has Comcast/Xfinity and I can't get fixed wifi from Verizon or T-Mobile even though people 1 1/2 miles away can get it.

0 Likes