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Why is my 4G so slow?
justin15w
Member

Zip: 95816

Unlimited plan, only 7GB used in billing cycle, LG V20.

Service is well under 1 Mbps.  Used google's speed test.

What is the deal, Verizon?

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Re: Why is my 4G so slow?
vzw_customer_support
Customer Support

We want to be sure your data is moving at the speed it should justin15w. Let's see what we need to do to get this resolved. I did check the zip code you provided, but I was not able to locate any alerts about issues there. When did this issue begin? Is it only happening indoors or do you have trouble outside as well?

RashadM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Why is my 4G so slow?
justin15w
Member

This is occurring outdoors and indoors as well.  I do not notice this problem at home (95670 zip).  It only occurs in my work zip (95816).  I started noticing it about two weeks ago.  Signal strength indoors generally range from -97 to -108 dB.

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Re: Why is my 4G so slow?
vzw_customer_support
Customer Support

We appreciate the response justin15w. Is it happening at a specific location in that zip code or does it follow you 5 miles or more? Thanks for working with us. BobbyN_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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