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Wireless Service in Hammond LA
Ccparke
Member

For 10 years service by Verizon Wireless has been excellent in Hammond LA.  In the last 3 months it has gone from 4g with 3/4 bars to 1x or dead zone.  What is the issue Verizon?

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Re: Wireless Service in Hammond LA
vzw_customer_support
Customer Support

I'm sorry to learn that your service and signal have not been optimal for the past 3 months, Ccparke. While several factors outside of our control can impact radio signals and wireless service at any time (https://www.verizonwireless.com/support/troubleshooting-wireless-signal-coverage-video/), we are committed to improving your Verizon Wireless experience as much as possible.

 

Aside from the different signal indicators showing on your phone, what specific service issues are you experiencing?

 

Do you experience service issues in specific locations (home, office, school) or during specific times?

 

Is there any physical or water damage to your device?

 

AntonioC_VZW

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