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Worsening Service
Aliciadolphin1

I have noticed our service worsening in the last year. 
I used to use a MiFi Puck for working remotely at home and now it won’t give off a strong enough signal to allow me to work. I also drop a lot of calls. 
This is not acceptable, how can service be getting worse?

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Re: Worsening Service
Yuneka
Member

I've noticed that as well for at least 2wks. I'm considering changing carriers due to this issue. 

Re: Worsening Service
vzw_customer_support
Customer Support

@Aliciadolphin1 ,

We're sorry to hear that you're having trouble with home access, but let's get some more details on this to best assist. You mention using a MiFi Puck, but what exactly is the make/model of that unit? 

 

-Russell

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