data usage
rsecrest
Newbie

Does anyone know a better cell service that doesn't throttle you on data usage?  I have the unlimited plan and even with the throttling after 15 GB of mobile hotspot, I've never had problems connecting in the past.  This month, they throttled me way before I hit the cap and am so far throttled now, I can barely access the internet with my hotspot.  It is the only way I am able to connect at work as our wifi will not allow me to do what I need to do.  I don't care about canceling my Verizon account and not paying it as it seems bad credit gets you more now with the current administration in office than good credit does.  I'm currently paying close to 600 a month so anything has got to be better than Verizon.  Any suggestions?

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vzw_customer_support
Customer Service Rep

Hello, rsecrest, we appreciate your loyalty and are here to help with your mobile hotspot concerns. I understand you are seeing slower than normal speeds at the moment, let's take a closer look at what's going on. Is this happening in multiple locations? Can you do me a favor and run a speed test: https://bit.ly/2nEuWao while connected to your hotspot and let us know the results?

-Lauren

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