We are sorry to read that you are experiencing poor internet speed. We know how important data connection is for staying connected. We will be sending you a Private Note to gather some additional details about your location and your account so that we can better assist.
-Andi
We are here and ready to assist should you still need help. If you prefer, there are other support channels we have based on what best fits your needs. We look forward to assisting you. https://www.verizon.com/support/contact-us/#mobile
-Deb
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