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hello
anna3
Newbie
‎06-11-2015 12:31 AM

how do i go about gettin a new sim card and also a new phone mines cracked nd i lost it

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Re: hello
rcschnoor
Legend
‎06-11-2015 05:16 AM

Do you have insurance which covers loss/theft? If so, you can file a claim and get it replaced from your insurance.

If you don't have insurance, all you have to do is to go into your nearest Verizon store and purchase one. You can also do so online or from another retailer such as Amazon or Best Buy. A new SIM card should come with any phone you purchase from these outlets.

Another option would be to purchase a used phone from a site such as swappa.com. In this case, you would have to get a new SIM card from your local Verizon store or have them send you one by calling CS. Verizon does not charge for new SIM cards. 3rd party retailers may do so.

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Re: hello
MiiHere
Champion - Level 3
‎06-11-2015 05:02 AM

You'll get a new Sim card when you get a new phone. Depending on what extra services you pay for you may be able to find it:

Lost Your Verizon Phone? Here's How to Find It

If you can't make sure you report it as lost and suspend service, otherwise if someone has it they could be using up all your data.

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Re: hello
rcschnoor
Legend
‎06-11-2015 05:16 AM

Do you have insurance which covers loss/theft? If so, you can file a claim and get it replaced from your insurance.

If you don't have insurance, all you have to do is to go into your nearest Verizon store and purchase one. You can also do so online or from another retailer such as Amazon or Best Buy. A new SIM card should come with any phone you purchase from these outlets.

Another option would be to purchase a used phone from a site such as swappa.com. In this case, you would have to get a new SIM card from your local Verizon store or have them send you one by calling CS. Verizon does not charge for new SIM cards. 3rd party retailers may do so.