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lost 4g on my Razr
bender_sf
Newbie
‎03-30-2014 05:39 PM

I haven't had 4G on my Motorola RAZR for quite a while, only 3G. Anybody else have this problem?

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vzw_customer_support
Customer Service Rep
‎04-01-2014 05:45 PM

Hi bender_sf,

I apologize you're having issues getting 4g service! What's your zip code? Which device do you use? Here's a link to our coverage map that you can confirm the 4g coverage in your area http://bit.ly/xVecuo. Please power cycle your device to see if this refreshes your connection.


Thanks,

Ed W

Follow us on Twitter @VZWSupport 

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