This is now the 4th phone replacement that I have had to do. With this new refurbished phone I am now not able to connect to the internet. I wish that I had never upgraded my old phone. This one has given me nothing but problems and issues since the day I got it.Previous 3 phones got extremely hot after charging and the camera did not work and the phone dropped calls all the time. So now on this one I am not able to conect to the internet. I will not use WIFI as I am already paying Verizon alot of money to have this and the old unlimited data plan. Can anyone suggest how I can get out to the internet on this phone? I did get on last night to use the play store and it took forever for that to come up. Any help is surely appreciated!
Hello Jt1,
It can be upsetting now being able to get on your Internet. Especially, after 4 replacements. I would like to speak with you. Please follow my profile and dm me your contact information. I would like to speak with you in regards to your situation. We appreciate your patience and would like to make sure you have a working device.
Katrinan_vzw
Please follow us on twitter @vzwsupport
Start a new topic or ask questions in the open forum.
