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no usable data service
n5rac
Member

I have 3 or 4 bars of signal but no data service  for the past few days in 71667 Star city ar. both of our iphone 13 phones are affected. If I travel north or south of star city data service is ok. speed test will not run just get an error. web pages will not load at all. seems to be the star city cell is very congested. calls and texts usually work.

 

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Re: no usable data service
vzw_customer_support
Customer Support

n5rac-

We want to make sure that your data works without any issues. Are other people experiencing the same? Does this happen indoors/outdoors?

 

 

 

-Angie

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Re: no usable data service
n5rac
Member

yes others have the problem too. it happens indoors and outdoors

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Re: no usable data service
n5rac
Member

data was working this morning, but is now down again.

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Re: no usable data service
vzw_customer_support
Customer Support

Hmm. We can definitely take a look further into this, as we are not seeing any open alerts for the area at the current time. Are you still experiencing issues? *Aly

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Re: no usable data service
n5rac
Member

It is working this afternoon.

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Re: no usable data service
vzw_customer_support
Customer Support

n5rac, please send us a Private Note, so we can look further into this experience. 

*Bee

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