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poor service reception
Snipes43
Member

We have alway had excellent coverage with Verizon at our home up until the last 6 months or so. Its down to 1 sometimes 2 bars when it was once all 4. Not sure if there is a tower issue but if it can't be resolved we will be forced to switch services. 

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Re: poor service reception
vzw_customer_support
Customer Support

Hello Snipes43,

 

We know how important it is to stay connected during these times. Cellular service will always be worse when you are inside of a building. The building itself will cause interference and block the signal so it isn't as strong. 1-2 bars is still fine for using your phone. Are you having trouble with calls, text or data? Do you have Wi-Fi at your home to connect to ?

 

ChristopherM_VZW

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