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"Mobile network not available" on my Note2 and my wife's iPhone 4?
johndico
Member

Just started less than an hour ago.  Anyone have any suggestions?  It is happening on my Note 2 and my wife's iPhone 4, which leads me to believe it is an account/network issue, not a device issue.  We are paid in full and active.  Internet works on WiFi and 4G and I am able to receive phone calls and texts but neither of us can make calls and I cannot send texts.  When I call, I get "Mobile network not available."  When I text, I get a similar message saying my text will be sent when I have service.  My wife can send texts to others and it works, but sending to me does fails.  Please help!

Update: my wife can only text to other iPhones.  Texts to other devices fail.

My stats:

4G full bars

Model: SCH-I605

OS: 4.1.2

Baseband Version: I605VRAMC3

Kernel Version: 3.0.31-1098177

Build: JZO54K.I605VRAMC3

Hardware: I605.06

Network: switches between Searching for Service, and Verizon Wireless

Signal Strength: -94 dBm 46 asu

Mobile Network Type: LTE:14

Service state: switches between Out of service and In service

Roaming: Not roaming

Mobile network state: switches between Connected and Disconnected

IMEI and ICCID bot populated

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Re: "Mobile network not available" on my Note2 and my wife's iPhone 4?
johndico
Member

Phone started working again for no apparent reason.  We did nothing special.  I am going to leave this open for now as I would like to know what could cause this.

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