service down from Fremont to San Francisco
NeonRei
Newbie

No data. Support just ghosting. there is an issue for many people according to https://downdetector.com/status/verizon/san-francisco/

just issue a statement and fix your garbage.

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vzw_customer_support
Customer Service Rep

We are very sorry to learn that you were experiencing trouble werre having trouble. I would like to ask if you are still experiencing the same proiblems?

 

-Roni

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Kathy510
Newbie

I can add that the service in Fremont and Newark are terrible. I couldn't even get service in the Whole Foods parking lot let alone service out in the open in my neighborhood. 

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vzw_customer_support
Customer Service Rep

Kathy510, we're sorry to hear you're having trouble in the area. We'd like to ask a few questions to help find a resolution. What exactly are you experiencing with the service in those areas (dropped calls, no service, slow data)? How long ago did you start having trouble in those areas?

-Alex

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