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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
terribly slow data
zofire77
Newbie

For the past few months my data has been terribly slow.  Average download speeds under 2mbps and upload not much better no matter where or when i test the speed.  I count on my phone to hotspot my work phone a few times a month and it drops constantly on that.  It started in the fall on my iphone 7 plus and I upgraded to an 11 and it is still the same issue on both my phone and my ipad mini 5 with cellular.  I am still on the single smartphone unlimited plan, it doesn't list anything about anytime throttling or reduced hot spot speeds on my plan page on my verizon page but it is getting very difficult to keep going with this service. 

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Re: terribly slow data
vzw_customer_support
Customer Support

I'm here to help satisfy your need for speed, let's look into this. I will be sending you a Private Message momentarily.

 

AyaniB_VZW

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