Decided to switch from Xfinity to Verizon 5G. Worst decision.
"Easy" set-up? Not even close.
-The QR code sent me to the Verizon app home screen & not to the set-up directions.
-My call was transferred 2x.
-1.22 hours on the phone with a Verizon tech support representative.
-Still unable to connect 5G Internet!
I requested a technician visit my home next week.
Considering canceling and staying with Xfinity (glad I didn't cancel them yet).
Start a new topic or ask questions in the open forum.
