I set up my 5G home internet gateway a couple of days ago and it went down overnight, deleting the network name I had and losing connection. I was able to reset the gateway, but now network settings are greyed out in the MyVerizon app.
How do I access the settings to rename the network?
4.23.2024 was when the ticket was submitted.
Happy Monday! dquicknc, thanks for following up. Our goal is to offer the support you need.
We sent you a Private Message, please review at your earliest convenience.
~Gilbert
So two years on this is still an issue with no resolution? This is comically embarrassing for Verizon. I’m still having this problem.
We would love to look into this with you Rgalvin. Was this for Fios or wireless service? What are you attempting to do in the my Verizon app? -Joe
Start a new topic or ask questions in the open forum.
