Trying to upgrade ASK-NCQ1338 to Software Version: 3.2.0.14

kavana33
Enthusiast - Level 1

Over the past few weeks I have been trying to upgrade my ASK-NCQ1338 to Software Version: 3.2.0.14. I keep getting the following error message when trying to check for firmware updates: 

Error: Check for new software failed: There was a problem while checking for new software. 

 

Has anyone else also got this Error or gotten there system to update when when trying to use the check for new version button under Device Setting>Firmware 

 

2023-01-31 17_47_25-Verizon.png

 

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edstewbob1
Enthusiast - Level 2

I get the same error message on my ASK-NCQ1338FA which is currently at level 222656.

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