How do I receive my gift card after setting up my 5g home internet? We haven't received an email and it hasn't shown up in my verizon app.
Please advise.
RICDAM12, I'm thrilled you were able to get a 5G Home and can benefit from the Amazon promotion. At the moment, there's a technical issue that's been impacting some customer's ability to claim the reward. Not to worry, we're working on getting that fixed and hope that have that implemented by 12/13/23. If you qualify, you'll be able to claim the reward then. I'm sorry for that delay, but as long as you meet all the requirements, you'll be able to claim the reward. I appreciate your patience as we get this sorted out, and hope you can some great items with your gift card when you receive it.
-John
Hello,
Is the issue with the $200 Amazon Gift Card fixed? Please advise.
Thanks!
Great news! The issue with the gift card has been resolved, and you should be able to redeem it directly from your My Verizon website. If you are having issues redeeming, make sure to clear your cache and cookies, then go directly through the My Verizon website.
~Freddy
I still don't see the amazon gift card in my verizon app. Can you help me? Where will it be located? Thanks!
Ricdam12, thank you for following up. Have you received the email yet? Through the app it's going to show up under notifications.
-Melissa
Hi Melissa,
No, I haven't seen any notifications in myverizon app for the amazon gift card. We added verizon internet in November. Please advise.
Thanks!
We want to make sure we are able to help out with this issue. To continue, we will send you a private message.
~Freddy
I got the 5g home internet last week and have been waiting for the information on how to get the Amazon gift card and still have not seen the tile in the app to let me make the choice between the gift card and the echo.
We want to make sure you're able to get your gift card ASAP. Please be on the lookout for a Private Message.
~Jesse
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