I got the wifi on the 29th of November I got the email about the 200 Amazon gift card I selecting the card it told me it would take 24-48 hrs to receive it it's been a week and still haven't gotten anything. I feel like it was a fraud just to get people to switch there internet. Please help
RWIII45, being able to partake in the Amazon Gift Card promotion is awesome. I definitely want you to be able to use that. I want to clarify where you're at in the process, so we can make sure that happens. I've sent a Private Note so we can get more details.
-John
can you help me too with this issue
Ttownrussiangirl, to redeem, please Sign in to your My Verizon (online or app). Navigate to the My Verizon account page. Click on Get your choice on us: Amazon Echo Show 10 (3rd Generation) or $200 Amazon.com Gift Card redemption tile under Make the Most of Your Plans. From there, make your choice between the Amazon Echo Show or the $200.00 Amazon Gift Card and proceed with the redemption steps.
There is a known issue where some customers are having problems redeeming or don't see a tile. A planned fix is coming on 12/13/2023 and you'll be able to redeem then.
~Jesse
Could you please help me with this as well. I have got the new home internet, and received an email stating that I can choose between 200 dollar amazon gift card or echo. However, now it is Dec 15th yet I still cannot see the tile under "make most of your plans" nor receiving any new emails about how to redeem. Please help.
I have the same problem for almost 2 weeks. Have yet to receive any useful help.
AlxJGmz We're here to help with your Amazon offer. We'll be sending a private message. ~Peter
I signed up and have the same problem as well when redeeming my $200 Amazon gift card. I've selected it but it doesn't take me anywhere. My wife and I are not happy.
MoranB, my apologies to hear of this as we want you to take full advantage of your promotion for the Amazon Gift Card and your happiness is of utmost importance to us. Help is here. Just to ensure we are on the same page, where are you selecting the option?
-Natasha
I have received the email, but there are no tiles to complete the offer. Help please!
Nicole
We are here for you. We sent a Private Message to further assist you. ~Geo
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