$200 target gift card rebate

Chazman2
Enthusiast - Level 1

I just got verizon home internet 2 monthes ago. When I signed up I was told I would get an offer for a 200 dollar target gift card after 65 days. I have the offer showing up, but when I accept the terms and conditions I am redirected back to the offer screen. Any way to fix this?

1 Solution
gimmemyrebate
Enthusiast - Level 2

I received my gift card today! I spoke with a live agent on the phone and got my giftcard within 24 hours. 

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6 Replies
vzw_customer_support
Customer Service Rep

Hello, Chazman2. Help is here. Thanks so much for the info you provided thus far. Please tell us more. Are you using the app or desktop to redeem? 

-Natasha

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gimmemyrebate
Enthusiast - Level 2

Sorry to jump into your post but I am having the exact same problem.  I hope we get some answers here. I have chatted with so many support people and NOTHING!!

vzw_customer_support
Customer Service Rep

I want to make sure you get your gift card. We're sending you a Private Message so we can better help you.

~Jesse

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gimmemyrebate
Enthusiast - Level 2

I was just told by a rep that they can't find my support ticket after I provided them the support ticket number that was sent to me from you (verizon). I would like to keep this discussion open in this forum so that everyone that is experiencing this exact same issue can get the resolution once it is provided.

vzw_customer_support
Customer Service Rep
@gimmemyrebate  wrote: I was just told by a rep that they can't find my support ticket after I provided them the support ticket number that was sent to me from you (verizon).

gimmemyrebate, we certainly want to ensure that you receive all of your eligible promotional offers and we would like to investigate your concerns further. In order to best assist, we will need to reach out to you in Private Message in order to gather account specific details.

-Andi

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gimmemyrebate
Enthusiast - Level 2

I received my gift card today! I spoke with a live agent on the phone and got my giftcard within 24 hours.