Amazon Echo Show 10 or $200 Amazon Gift Card offer

[prateekdubey2024]

I have recently added a Home Internet on my mobile line and part of the home internet offer was to get the Amazon Echo Show 10 or $200 Amazon Gift Card. I got the email saying redeem it and when I click on it, it takes me to the Dashboard page of the Verizon page and I get to see nothing on that to redeem it.  Need help to know the process to redeem it.

Thanks

[Jojo94]

Did you find a solution? 

[prateekdubey2024]

Not yet, when I called customer service they asked me to wait for 3 business days. 

[fische86]

same ole story I've been getting for over a week. 

[Sylwek]

Ok while back about a tear ago I had verizon internet from some guy that just knocked on my door...he promised me amazon echo...well I never got it after trying to get it all they keep telling me they out of stock.....what can I do about it?

[vzw_customer_support]

We're sorry to read that you have not gotten the offer you expected. Have you checked your email and your My Verizon account for the offer? ~Peter

[vzw_customer_support]

We want you to get the promotions you qualify for and would like to help with the issue to redeem it. To better assist you, I'll be sending a Private Note, please reply to it, so we can get started.

~Maria

[prateekdubey2024]

Hi,

We can get started, I got a chance to talk to one of the executive over the private message and he helped to filled out the escalation form for me and after that I got a message on my cell saying that, you gift card is approved and it will take 4 to 6 weeks for the gift card  to received.

[Rexll91]

I’m having trouble with finding a way to redeem the offer 

[vzw_customer_support]

We want to make sure you're able to redeem the promotion you qualify for, Rexll91. We'd be happy to shed some light on your concerns regarding the LTE Home Plus promotion for an Amazon Echo Show 10 or a $200.00 Amazon.com Gift Card. To clarify, once you activate the LTE Home Internet device, you will receive an e-mail with the eligible redemption date, and this same offer will be listed as a tile in My Verizon. To clarify, have you already activated your device?

~Izzy

[julesann1]

Yes, purchased 11/10, installed 11/11. I received the email and saw the tile show up today. I tried to claim the offer but when I clicked, it gave an error message. Now the tile is gone.

[Adamsk4]

I’m having the same issue! It took awhile for it to finally show up on my tiles. I tried to claim and got an error message. Now it’s gone from my tiles and still have not received my gift card. I had no issues with my previous provider and only switched because who doesn’t like a good promotion? I will be going back to my old provider if this isn’t remedied. Every customer service rep has a different answer. 

[vzw_customer_support]

We're sorry to read about the issue with redeeming your Amazon gift card. We're here to help. We'll be sending a private note. ~Peter

[julesann1]

@vzw_customer_support Are you speaking to me? No one ever followed up with me. I've been making the calls, starting the chats and stopping in at Verizon locally.  No one is helping me. I'll escalate the issue at 45 days and demand follow through,  I guess.

[Hvefali1]

Hi Izzy, 

I have received and activated my device for 2 weeks but no resolution to this issue. Could you DM me please?

[Knepps2023]

Hi I am having this same problem and I don’t see it at all even going through what it says. I clicked redeem but it gave me an error. What do I do? I would really like this card! 

[vzw_customer_support]

Knepps2023, I want you to get that card as much as you want to have it! Let's make sure you're able to redeem the promotion. We're going to send you a Private Note so we can help.

~Jesse

[vzw_customer_support]

We are still here to provide support. If you prefer, we do have other support channels that you can reach out to for assistance. You can review all of our support options here:   https://www.verizonwireless.com/support/  ~Peter

[Dobbyson]

Thank you, however I’ve used your support channels. The issue is unresolved. You took the time to  edit my post where I stated Verizon does this intentionally and in a predatory manner. If that were not true would you not be better suited spending your time assisting customers instead of filtering them? 

Thanks for your time.

[Ash1989]

My offer disappeared before I could claim it. I switched to Verizon for the offer. 

[vzw_customer_support]

Good morning ASh1989. We will be sending you a private note to look into this issue with you. -Joe