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We signed up for the Verizon Home 5G internet during the free Amazon Echo Show 10 or $200 Amazon gift card promo. We want to select the $200 Amazon gift card and have the email saying we are eligible for the promo, but there has been no further info on claiming the promo—there’s no link to “register” for the gift card, no selection available online on My Verizon, etc. How do I go about claiming my $200 Amazon Gift Card promotion?
Solved! Go to Correct Answer
Having questions about claiming, redeeming or checking the status of your Amazon Gift Card from the 5G Home Plus Promo offer? Here are some notes, or steps to take that can help:
For other Verizon Gift Card Frequently Asked Questions, please visit our FAQs at https://www.verizon.com/
Hey there, ChunXW, thanks for reaching out about the Amazon gift card promotion. We are aware of an issue when trying to claim the offer and we are implementing a fix on 12/13. At that time, you will receive additional information to claim your gift card.
-Lauren
So this was a blatant lie... still no way to claim the gift card
We want to help you get this Amazon gift card. We will be sending a private message.~Peter
Now it’s 12/14. It seems I still didn’t get any information for redeem the gift card. Could you please help?
I went to my offers in my account and it says redeem by such and such date but it’s just a picture no link! How do I redeem my gift card?
Same issue. You try to click on it in the “my offers” section and it’s just an image, it doesn’t take you to where you can redeem it.
We definitely are here for you. We sent a Private Note to further assist you. ~Geo
I'm sorry we missed you. Please use this link to contact us: https://www.verizon.com/support/contact-us/ -Joe
I got the same WiFi promotion and have not recievd any further info on how to claim my gift card any help is appreicated
We're sorry about the issues you're having with your Amazon gift card redemption. There's a known issue with the redemption of those Amazon gift cards that's being worked on. There's a planned fix coming on 12/13/23 and after that you'll be able to redeem. We appreciate your patience.
~Jesse
Did you ever get it fixed its dec 20th and mine is still not working?
I'm Also having the same problem.
Balldylan36, help is here as we know how important it to get the promotion that you desire. Please tell me more about the issues you are having? What steps did you take?
-Natasha
I have the same problem! I chatted with someone the other day at Verizon and now they say I don’t have 5g service at all.
I am having the same issue. I installed my home internet on 12/4 and received an email stating I'm eligible for the gift card but I have not received any further information on how to claim it.
Gnome3 We definitely want you to be able to redeem the offer for the gift card. Did you check your spam/ junk folder on your email and your My Verizon account to see if the offer is there? ~Peter
I have not received any emails regarding the gift card and I can’t find anywhere on the app where I can try to redeem it.
Hey Gnome3, we appreciate you checking out all those places in an attempt to redeem your offer, and help has arrived. Since we will need account access to assist, please be on the lookout for a private message from us.
-Joseph
Could you please help me as well? It seems I still cannot redeem. Tried to check if the "tile" show up under "make most of your plans", but still not there, and also not receiving any new emails about how to redeem. Please help.
ChunXW we can definitely help you with your gift card issue. We'll be sending you a private message. ~Peter
I have the same issue , no gift card link
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