Amazon Gift Card Promo
BrittLeigh
Enthusiast - Level 1

We signed up for the Verizon Home 5G internet during the free Amazon Echo Show 10 or $200 Amazon gift card promo. We want to select the $200 Amazon gift card and have the email saying we are eligible for the promo, but there has been no further info on claiming the promo—there’s no link to “register” for the gift card, no selection available online on My Verizon, etc. How do I go about claiming my $200 Amazon Gift Card promotion?

1 Solution
vzw_customer_support
Customer Service Rep

Having questions about claiming, redeeming or checking the status of your Amazon Gift Card from the 5G Home Plus Promo offer? Here are some notes, or steps to take that can help:

  1. The redemption process begins upon the activation of your qualifying 5G Home Plus Plan.
    - Once activation is confirmed, qualified Home Plus customers will have a notification tile within your My Verizon Online / My Verizon app after logging into their account.

  2. Upon redemption, Your eligible Gift Card will be delivered electronically within 24-48 hours.
    - You can check your redemption status at https://www.yourdigitalrebatecenter.com/#!/check-my-status

  3. Qualifying customer may also want to check their spam folder for the below Subject and Sender:
    - Email Subject: Your Gift Card has Arrived
    - Email Sender: YourWirelessRebate@YourWirelessRebateCenter.com

  4. If you still have questions about your gift card redemption, status and eligibility, please send @vzw_customer_support a message and a service representative can assist you.

For other Verizon Gift Card Frequently Asked Questions, please visit our FAQs at https://www.verizon.com/support/gift-card-faqs/

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64 Replies
vzw_customer_support
Customer Service Rep

We want to help with your Amazon Gift card. We're going to send you a Private Note so we can gather more details.

~Jesse

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We signed up as well but no registration link. Can I get some assistance as well?

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winter72
Newbie

Same here. Signed up but no registration link

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vzw_customer_support
Customer Service Rep

I would also be seeking some help to find out where my Amazon.com gift card was, winter72. We're here to help with that missing redemption link. Please be on the lookout for a private note from us for help.

-Joseph

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vzw_customer_support
Customer Service Rep
baljinderfreeman, thank you for letting us know that you are experiencing issues with the promo as well. We will be sending you a private message to gather some additional information from you.

-Andi

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Jacmo71
Newbie

I'm also experiencing issues with the Amazon promotion.  No email or link to redeem the Amazon gift card.

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Golf18today
Newbie

Jesse, 

I have the same issue.  I received an email regarding the offer however there wasn't any information on how to proceed once I set up our new 5G internet.   Please help!

 

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vzw_customer_support
Customer Service Rep

We're sorry to hear that you also received the redemption email that lead to a dead end, Gold18today. We can certainly help with this. Please be on the lookout for a private note from us.

-Joseph

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ldglocke
Enthusiast - Level 2

I have also had issues with trying to select and redeem the $200 Amazon gift card. I have selected that option, clicked the agree on the next page, and have yet to receive any emails as was stated on the agree page

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Asci123456789
Newbie

Can I also get help with this? I never received the link to the Amazon gift card promo offer for starting my Fios service. Thanks. 

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Boxcar45
Enthusiast - Level 2

Unfortunately these private messages that are being sent out don't seem to be much help.

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vzw_customer_support
Customer Service Rep

Hello, Idglocke. Getting your promotion is a must! Help is here. Thank you for the steps you have taken thus far. Let's work together to get you the promo. I have sent you a Private Message for additional assistance. 

 

-Natasha

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ldglocke
Enthusiast - Level 2

Just replied to those messages...the faster we can get this resolved the better 

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TimVanHorn
Newbie

Got the email to redeem Amazon gift card have been been able too. Is there going to be a fox or should I just assume on not receiving that promo 

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vzw_customer_support
Customer Service Rep

We want to make sure you get the help you need with your Amazon Gift Card. It's a nice inventive we don't want you to miss out on. We're going to send you a Private Note so we can help.

~Jesse

sretlawhtes
Newbie

Could I get some help with this too?

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vzw_customer_support
Customer Service Rep

Hello, sretlawhtes, we can help you out with your Amazon gift card offer. So we can best assist, we will be reaching out via Private Message.

-Lauren

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ButlerDawg22
Enthusiast - Level 1

What about me?? I still need help too

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steveIEul
Enthusiast - Level 1

Please help me get the gift card that I was suppose to get as well. 

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ChunXW
Enthusiast - Level 2

Could you please help with the Amazon gift card issue for me as well?  Just got the home internet setup, got email saying I am eligible to choose between echo and 200 gift card, but no link or following up email to redeem it.  Thanks!