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Amazon gift card offer

Twiztidinnocent
Newbie
‎12-02-2023 05:07 AM

I’ve been waiting since November 10 (when I received the email confirmation) to redeem my $200 Amazon Gift Card. I spoke with customer service and they said they are aware of the problem and it should be fixed in 3-5 business days and still nothing. Has anyone had success redeeming their offer?

2 people had this problem.
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vzw_customer_support
Customer Service Rep
‎12-04-2023 07:44 AM

 

I'm so sorry you have been waiting so long,Twiztidinnocent. We will send you a private note to look further into this.  -Joe

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Twiztidinnocent
Newbie
In response to vzw_customer_support
‎12-05-2023 05:13 PM

I replied, no one is answering 

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vzw_customer_support
Customer Service Rep
In response to Twiztidinnocent
‎12-08-2023 05:23 AM

We're sorry about the issues you're having with your Amazon gift card redemption. There's a known issue with the redemption of those Amazon gift cards that's being worked on. There's a planned fix coming on 12/13/23 and after that you'll be able to redeem. Please check your My Verizon app and the My Verizon website for a tile you'll be able to use to redeem your gift card. We appreciate your patience and we wish you a happy Holiday season!

~Jesse

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