Just signed up with the 5g home internet service and have everything up and running. I received emails saying I'm eligible to get the Amazon gift card, but the issue is where do I confirm the offer so I can redeem it?
Canโt access my amazon gift cards. Help
To redeem, please sign in to your My Verizon (online or app). Navigate to the My Verizon account page. Click on Get your choice on us: Amazon Echo Show 10 (3rd Generation) or $200 Amazon.com Gift Card redemption tile under Make the Most of Your Plans. From there, make your choice between the Amazon Echo Show or the $200.00 Amazon Gift Card and proceed with the redemption steps.
There is a known issue where some customers are having problems redeeming or don't see a tile. A planned fix is coming on 12/13/2023 and you'll be able to redeem then.
~Jesse
So still I have yet to receive an email or see a tile that let's me redeem the Amazon offer. Any further help would be appreciated.
AlxJGmz, I'm sorry to hear that you've been unable to redeem! We're going to send you a Private Message so we can help you.
~Jesse
I've been trying to redeem since December 20th, and I still can't. Do I need to contact customer service?
Hello, DesmaB. Help is here. Did you ever receive a tracking number upon completing the steps online?
-Natasha
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