I signed up for the Home Internet deal. With the Deal, after a while you would receive a home pod or $200 gift card. I received an email stating it was time to redeem my reward and once I selected the $200 gift card the next screen said error. So I go back to the email to re-do the same thing again and the option was completely gone. I called Verizon and after being on the phone for an hour and an half, and after requesting a supervisor at least 4 times. The phone just hung up.
We want you to get the promotions you qualify for and would love to help. To better assist, I'll be sending a Private Note, please reply to it, so we can get started.
~Maria
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