Costco $250 gift card for new customers

Rozhyk
Newbie

Switch from T-Mobile back in September at Verizon kiosk located inside Costco, was promised $250 for each qualifying line. It is Jan 8th, no gift card. Called Verizon multiple times as well as Victra, no resolution. 

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4 Replies
vzw_customer_support
Customer Service Rep

Rozhyk We're sorry to read about the issue with not receiving your gift card. What were you told when you contacted Victra? ~Peter

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V-sun-intr0
Newbie

I was promised the same ($250/line) and it's been 4 months since I signed up and switched 4 phones to Verizon.  There was a huge banner over the Kiosk advertising the deal.   I had been with T-Mobile for 14 years.   So far I am satisfied with Verizon but a deal is a deal.  I want my perks.

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vzw_customer_support
Customer Service Rep
@V-sun-intr0  wrote: I was promised the same ($250/line) and it's been 4 months since I signed up and switched 4 phones to Verizon.  There was a huge banner over the Kiosk advertising the deal.   I had been with T-Mobile for 14 years.   So far I am satisfied with Verizon but a deal is a deal.  I want my perks.

We want you to get your rewards too, and we're going to make sure this is taken care of. We're sending you a Private Message so we can get to the bottom of this. 

~Jesse

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V-sun-intr0
Newbie

I was promised 4 Costco Gift Cards each with a value of $250.00. I have the receipt. But have not received them. I was also  given $200 Switcher rebate and never received a notification. That's $1800.00 in incentives that Verizon has not lived up to.  

Also- "Jesse"  from Verizon (see above) said Verizon was going to get to the bottom of this  SIX (6) months ago - please respond Verizon. Thanks so much for your attention !

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