Giftcard, Xbox, V GC

segado
Enthusiast - Level 1

Why is that so many people are having a difficult time redeeming the items that were promised with the 5G Internet Plan? Why even make that promise? Such a big company name and they’re playing in so many customers faces. I haven’t received an email, link, or any kind of information in order to redeem the promotions. I’m close to just giving up and giving the modem back and asking a refund for the first month’s  bill.. because this is actually ridiculous.

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vzw_customer_support
Customer Service Rep

We are here for you, and we will be glad to help. We set a Private Message to assist you. ~Geo

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