I purchased Home Internet with a promotion offer after 65 days I would receive an email to choose a $200 dollar gift card or home pod. I have never received an email it's past 65days called 2 times and each time they said they have taken care of it and I receive a email in a few days and I never do.
Hello Erisal77
We are here to help. Was this Fios service or 5G home internet? Have you logged in using the MY Verizon app? -Joe
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