Home internet

[Ct_naruto2]

So I see on the app that I can redeem my home internet offer for the switch and the $200 gift card on 5/13/24 but when I click on it there is nothing there and I never got a email like I was told I would get to redeem it with. 

[vzw_customer_support]

We're sorry to read that you have not gotten this offer. We're here to help .When did you start service? ~Peter

[Ct_naruto2]

I got the home internet 3/9/24

[vzw_customer_support]

Thank you for clarifying. Do you get the same issue if you go through the website instead of the app?

-Melissa

[Ct_naruto2]

Yea I have the same issue 

[Debblo1130]

Same situation for me.The day my account became eligible (email received) the offer disappeared...As of yesterday , Verizon said there is a delay and I should see the option pop up by tomorrow..we shall see

[Ct_naruto2]

I never go the email