Impossible to get $100 Amazon gift card after numerous calls

Maggie79
Newbie

It's all starting to feel sketchy. I'm told I should receive my gift card via email soon and it never comes. The link to track it doesn't work..then I was told I'd get a credit on my bill for it instead of the gift card. It's not on my account. 

After 19 years, I'm actually considering switching providers. Verizon is becoming difficult to deal with for any question.

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vzw_customer_support
Customer Service Rep

Good Morning. Thank you for bringing this concern to our attention. It's always our priority that you are provided with the best possible service. It is not our intention to delay any promotion redemptions, and I'd love to review your account to see why you have not yet recieved the Amazon Gift Card. I'm sending you a PN to assist. - Will

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