Missing $200 Verizon Gift Card Offer

[BloodyLipp]

I got my email after having the service and have the email to redeem. I found the tile, clicked it, and it said something went wrong. Now the tile is gone and I can’t find where or how to redeem anymore. It seems a lot of people are having the same issue but with the Amazon gift card. How or who do I need to contact to fix this?

[MichaelCJ51]

How long after setting up your Internet was the tile visible? It's been 2 weeks and I'm not able to redeem mine yet.

[vzw_customer_support]

BloodyLipp, we're sorry to learn of the trouble you've experienced trying to redeem your $200.00 gift card promotion. We'd be happy to take a closer look at your account right away and help find a solution. To better assist, we'll be sending a Private Note. 

~Izzy

[KittyV99]

I’ve had the same problem with trying to redeem my Home Depot gift card offer. First time I got an error msg 2 months ago, I contacted support and was on with them for more than an hour and they ended up saying try again later maybe? What a joke. I’ve tried several times since then and contacted  support each time and they said I’d get an email instead because of redemption center problems. That didn’t happen. Now the offer isn’t on my account because is expired. I have wasted  countless hours with useless support. I consider this fraud.

[vzw_customer_support]

I know how important promotions are to me, and I know just how frustrated I would feel given the same experience, KittyV99. We're here to help track down this missing $200 Home Depot gift card. Please be on the lookout for a private note from us, so we can help.

-Joseph

[Jaurigue0_0]

I've spent half the day trying to redeem 200 offer and it's not working ..what the heck 🥺

[vzw_customer_support]

Jaurigue0_0 We're sorry to read about the issue with redeeming your gift card and we're here to help. We'll be sending a private note. ~Peter

[BloodyLipp]

Don’t know if they really ever help. They said they would on mine 3 weeks ago. I’ve got nothing…

[Jaurigue0_0]

Hi I haven't seen an email.

[vzw_customer_support]

Thank you for letting us know, Jaurigue0_0. We definitely want to make sure that you're set up for success with your promotion. To better assist, we'll be sending a Private Message.

~Izzy

[Cmwhph]

I've had the same issue and customer support keeps leading me to dead ends!!  Then I finally got an answer saying I have to wait 4-6 weeks.. like no, it said once the device was activated 

[WRENNEGADE]

I’m having the same issue. Can not redeem the Verizon gift card. Tried chatting but get the same response, try again or wait. That’s unacceptable 

[vzw_customer_support]

WRENNEGADE We're sorry to read that you have not been able to redeem your offer. We're here to help. Were you able to complete the redemption process on our site? ~Peter

[WRENNEGADE]

No I was not and still not able to. 

[vzw_customer_support]

WRENNEGADE, thank you for the update. I have sent you a Private Message. We look forward to assisting you. 

-Natasha

[Ejb1234]

I'm having same issue, haven't received $200 gift card from my order. Verizon please reach out to help

[vzw_customer_support]

I'm sorry to hear that you haven't received your gift card yet, Ejb1234. I am here to help. What date did you make the purchase? What was purchased when the gift card was offered? What type of $200 gift card were you expecting?

-Joseph

[Ejb1234]

Order date is 7/6/2024, Samsung Galaxy 24 and changed plan, had offer for $200 Verizon gift card appear as I was reviewing my cart 

[vzw_customer_support]

Thank you. Were you adding a new line and purchasing a device when the offer was provided?

~Jesse

[Ejb1234]

No, I was purchasing a new device and upgrading plans for that line

[Ejb1234]

Hello can I please get a private message to continue this